Privacy policy

PRIVACY POLICY

This Privacy Policy explains how DAPPÉ ("we", "us", "our") collects, uses and protects your personal information when you visit dappescents.com or place an order with us.

INFORMATION WE COLLECT
Information you provide: name, email address, shipping and billing address, phone number and order details.
Payment information: card and payment data are collected and processed directly by our payment providers (such as Shopify Payments, PayPal and similar). We never store your full card number on our servers.
Information collected automatically: IP address, browser type, device information, pages visited and referral source, collected through cookies and similar technologies.

HOW WE USE YOUR INFORMATION
We use your information to:
Process, ship and confirm your orders
Provide customer support and respond to your messages
Send order updates and, if you opt in, marketing emails and SMS
Detect and prevent fraud and abuse
Improve our website, products and advertising performance

SHARING YOUR INFORMATION
We share personal information only with service providers that help us operate the store, including Shopify (e-commerce platform), payment processors, shipping carriers, email and SMS platforms, and advertising and analytics providers such as Meta and Google. These partners may only use your data to perform services on our behalf. We never sell your personal information.

We may also disclose information when required by law or to protect our legal rights.

COOKIES
Our website uses cookies to keep your cart active, remember preferences and measure the performance of our marketing. You can disable cookies in your browser settings, but some parts of the store may not work correctly.

DATA RETENTION
We keep order information for as long as necessary to fulfill legal, accounting and tax obligations.

YOUR RIGHTS
You may request access to, correction of, or deletion of your personal data at any time. You can also unsubscribe from marketing emails using the link at the bottom of every message. To exercise any of these rights, email support@dappescents.com.

CHILDREN
Our store is not directed to individuals under the age of 16 and we do not knowingly collect their data.

CHANGES TO THIS POLICY
We may update this policy from time to time. The updated version will always be available on this page.

Contact: support@dappescents.com